Chairman insists that Dell’s troubles are short-term setbacks

“You would have thought, in view of the week’s events, that Michael Dell would show up at a greet-the-folks gathering here Friday looking like some whiter shade of pale.”

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Dell’s troubles are not short-term setbacks. They are systemic, and are the result of a broken corporate culture. As Michael Dell says, we’ll see where they are five years from now. Where do I think Dell will be five years from now? Gone.

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