Dell Recall Benefits Sony Rivals
Dell Inc.’s recall of 4.1 million laptop computer batteries came as embarrassing news to Sony, which supplied the problem batteries, but proved to be good news for rival Japanese electronics companies Sanyo and Matsushita, pushing the struggling company’s shares higher Wednesday.
It’s refreshing to find out that at least one aspect of Dell Product Suckage isn’t their fault. Maybe they can make lemonade out of those lemons and give the exploding laptops to the managers who decided to defund and outsource customer service.